FAQs: Data actions
Can I use Genesys Cloud data actions to perform actions on conversations?
No. You cannot use Genesys Cloud data actions to perform actions on [More]
Can I use data actions with an on-premises solution?
Absolutely! You can use the AWS Lambda data actions integration and associated [More]
Do data actions support mutual authentication of certificates?
Only the web services data actions support mutual authentication. For more information, [More]
Do data actions work with services using self-signed certificates?
No. Self-signed certificates are not recognized as trustworthy.
How many seconds before a data action times out?
Data actions in test mode, in Scripter, and through the API time [More]
Can we call a web service running on a port other than 443?
No. For PCI compliance, the service that executes web services data actions [More]
Can data actions use XML rather than JSON?
No. Data actions for the data actions integrations cannot transmit or accept [More]