FAQs: Trunks

Does Genesys Cloud support SIP session timers?

Yes. Genesys Cloud supports SIP Session Timers as defined in RFC 4028. However,… [More]

What SIP RFCs does Genesys Cloud support?

Genesys Cloud supports a number of SIP RFCs. You can find a… [More]

Why doesn’t Genesys Cloud adhere to the Max Dial Timeout value I set for my external trunk?

There are multiple places in Genesys Cloud where you can set a… [More]