FAQs: Enhanced 911
As a remote agent working out of your home, you should use [More]
Yes. The number that is sent to the E911 operator as the [More]
That depends on where your organization is located. USA In the United [More]
No. Changing the location associated with a site will not impact service. [More]
If you are no longer using a location it can always be [More]
If I create a new location and use the same main/emergency number, will Emergency Services be apprised/aware of the address change?
Yes. Emergency Services updates are handled automatically by PureCloud.
No. Not while the number is still assigned to the existing location. [More]
When setting up a location for PureCloud Voice, how can I tell if the number I specify as the Emergency Number is emergency services capable?
You can determine if a PureCloud Voice number is emergency services capable [More]
Yes. PureCloud Voice supports the Enhanced 911 service (E911). E911 services are [More]