Get started

Complete your profile, set contact preferences, download applications for desktops and mobile devices, and more.

Calls

Get familiar with making, transferring, and working with calls.

Chat

Send messages to individuals and groups, create chat rooms, monitor group discussions, search chat conversation history, and check recent chat activity.

Documents

Store, organize, and share all types of files securely.

Groups

Create communities in your organization based on skill, interest, reporting relationship, or other information in the profiles.

Profiles

Add contact information, a profile photo, skills, education, work history, location, and more. Browse hierarchy views to see the structure of your organization.

Search

Search the data for individuals and groups in your organization as well as external contacts. Filter searches by department, title, skill, and more.

Settings

Modify your settings and preferences, choose the queues to work today, change your password, and log out.

Video chat

Share your screen to show your work, demonstrate a product, present a slide show, and share ideas.

Voicemail and inbox

Check voicemail, read faxes, listen to recordings, and view evaluations.