Unfortunately, no, you cannot import users from Genesys Cloud into Okta. Okta… [More]
Yes, you can! The Genesys Cloud application in Okta uses first name… [More]
No. Genesys Cloud currently only supports unidirectional syncing from identity management systems… [More]
What causes Genesys Cloud to change the status of an Azure Active Directory user to inactive or to delete a user?
Genesys Cloud changes the status of an Azure Active Directory user to… [More]
When you unassign a user from the Genesys Cloud application in Okta,… [More]
When you delete a user in Genesys Cloud and later reenable the… [More]
Occasionally when Microsoft updates Azure Active Directory, Microsoft also updates the Genesys… [More]