FAQs: SCIM

Does Genesys Cloud SCIM sync information from Genesys Cloud to identity management systems?

No. Genesys Cloud currently only supports unidirectional syncing from identity management systems… [More]

What happens if I unassign a user from the Genesys Cloud application in Okta?

When you unassign a user from the Genesys Cloud application in Okta,… [More]

What happens when I delete a user in Genesys Cloud and later reenable the user in Okta?

When you delete a user in Genesys Cloud and later reenable the… [More]

Can I use something besides first name plus last name for full name?

Yes, you can! The Genesys Cloud application in Okta uses first name… [More]

Can I import users from Genesys Cloud into Okta?

Unfortunately, no, you cannot import users from Genesys Cloud into Okta. Okta… [More]