How many seconds before a data action times out?

Note: This article applies to the AWS Lambda, Function, Genesys Cloud, Google, Microsoft Dynamics 365, Salesforce, web services, and Zendesk data actions integrations.

  • Data actions in Scripter and through the Public API time out with an error after 20 seconds.
  • Data actions in a call flow default to 60 seconds. If configured by the administrator, the data action timeout can be between 1 and 60 seconds. For more information, see Add configuration to custom actions for integrations.
  • Data actions in test mode time out after 19 seconds to return a useful test mode report to the UI.

For more information about the integrations, see About the data actions integrations.