Yes, Genesys supports customers’ need to perform automated testing but it does… [More]
How do I resolve an error that reads “A loop has been detected on the call path with this edgecontrol instance….”?
This message appears if one or more users have duplicate phone numbers… [More]
If you want to make an enhancement request for Genesys Cloud, Genesys… [More]
Genesys Cloud understands that your credentials and secrets are sensitive information, and… [More]
Genesys Cloud for Salesforce gathers data that you can add as default… [More]
These two pieces of client-side data work together with platform-side logs to… [More]