FAQs: Genesys Cloud Voice number porting


When porting numbers into Genesys Cloud Voice, how do I tell the difference between a toll-free and a DID number?

Toll-free numbers start with a very specific scheme that consist of a [More]

When porting toll-free numbers, why do I receive the “Error porting numbers” message?

When porting toll-free numbers, this error typically appears after completing the Docusign [More]

How do I port numbers out of Genesys Cloud Voice?

For information, see Port numbers out of Genesys Cloud Voice.