FAQs: Genesys Cloud for Zendesk
You selected Show system notification for alerting interactions in the client, but [More]
In 2020, Genesys changed the name of PureCloud to Genesys Cloud. Because [More]
Is the subject line for interactions in Genesys Cloud for Salesforce and Genesys Cloud for Zendesk always automatically populated?
Usually. The integrations create subject lines for interactions when the interactions connect. [More]
Absolutely! With Genesys Cloud for Salesforce, Genesys Cloud for Chrome, and Genesys [More]