FAQs: WebRTC Media Helper

Does Genesys Cloud support Virtual Desktop Infrastructure (VDI) configurations with WebRTC?

Yes. The WebRTC Media Helper is specially designed to allow you to… [More]

Does Genesys Cloud support Virtual Desktop Infrastructure (VDI) configurations?

Yes, Genesys Cloud supports Virtual Desktop Infrastructure (VDI) configurations. For best results,… [More]

What firewall requirements does the WebRTC Media Helper have?

The WebRTC Media Media Helper client is a WebRTC/Genesys Cloud client just… [More]