FAQs: Payment and refunds
Can I pay my invoice by Credit Card?
Currently customers in the US can now conveniently pay some invoices online… [More]
How do I cancel a paid subscription?
Please contact your Customer Success Manager to assist with any service changes.
How frequently will I receive an invoice?
All non-recurring charges are invoiced immediately after your order is placed. Invoices… [More]
I’m not the billing contact for our company. Can I have billing statements automatically sent to someone else?
Yes. Contact firstname.lastname@example.org to initiate a billing contact change.
What currencies can we pay with?
We currently accept the Australian Dollar (AUD), Brazilian Real (BRL), Canadian Dollar… [More]
Which payment methods are accepted, and what are your payment terms?
We accept ACH/EFT, wire, or check. Our payment terms are net 30… [More]