FAQs: Payment and refunds
We currently accept the Australian Dollar (AUD), Brazilian Real (BRL), Canadian Dollar [More]
I’m not the billing contact for our company. Can I have billing statements automatically sent to someone else?
Yes. Contact firstname.lastname@example.org to initiate a billing contact change.
Please contact your Genesys Advisor (GA) to assist with any service changes.
Currently customers in the US can now conveniently pay some invoices online [More]
We accept ACH/EFT, wire, or check. Our payment terms are net 30 [More]
All non-recurring charges are invoiced immediately after your order is placed. Invoices [More]