FAQs: Genesys Cloud mobile apps

What does it mean to place calls with another app? Should I enable that option in Phone Settings for the desktop or web app if I want to place calls with Communicate?

This option allows you to make calls with third party-applications. Communicate is… [More]

Where can I find answers to frequently-asked questions about Collaborate for Android?

You can find a list of FAQs for Collaborate for Android here.

Where can I find answers to frequently-asked questions about Collaborate for iOS?

You can find a list of FAQs for Collaborate for iOS here.

Where can I find answers to frequently-asked questions about Communicate for Android?

You can find a list of FAQs for Communicate for Android here.

Where can I find answers to frequently-asked questions about Communicate for iOS?

You can find a list of FAQs for Communicate for iOS here.

Where can I find answers to frequently-asked questions about Genesys Tempo for Android?

You can find a list of FAQs for Genesys Tempo for Android… [More]

Where can I find answers to frequently-asked questions about Genesys Tempo for iOS?

You can find a list of FAQs for Genesys Tempo for iOS… [More]

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Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.