Can we change from a concurrent license to named user license model, or vice versa?
It is possible to change your license model from concurrent users to… [More]
Our legal department insists on using our own software license agreement. Can we do that?
No, as explained elsewhere, we’ve worked hard to create a very customer-friendly… [More]
Our legal department would like to make some changes to your Terms and Conditions. Is that ok?
We worked hard to make our legal agreements customer-friendly and generally do… [More]
Where can I find your Service Level Agreements?
Service level agreements are applicable only for paid services. You can find… [More]
Where can I find your terms and conditions?
Our terms and conditions are specific to your type of subscription: Genesys… [More]