FAQs: Data storage

How can I estimate data storage requirements?

For more information on the expected data storage for an org based… [More]

Is there a limit to the number of years that a customer can leverage Genesys provided storage?

Genesys allows data to be retained on its platforms for the term… [More]

What are Basic Routing/IVR usage, API usage, voice transcription, and Data Storage charges?

Each Genesys Cloud plan includes a fair use allotment of basic routing/IVR… [More]