FAQs: Communicate for Android
No. Communicate for Android and Communicate for iOS are mobile apps for… [More]
Yes. Incoming calls for Communicate appear as notifications. To silence the ringer,… [More]
To check the version of Communicate for Android that you have, do… [More]
To log out of Communicate for Android, tap Menu and then Logout.
To use Communicate for Android or Communicate for iOS you must have… [More]
What does it mean to place calls with another app? Should I enable that option in Phone Settings for the desktop or web app if I want to place calls with Communicate?
This option allows you to make calls with third party-applications. Communicate is… [More]
When you sign out of either Collaborate or Communicate for Android, Genesys… [More]
What is the difference between Genesys Collaborate for Android and iOS and Genesys Communicate for Android and iOS?
Collaborate is a chat application that allows you to collaborate with your… [More]
When I make an outbound call with Communicate for Android or iOS, what number does the recipient see?
The recipient sees Genesys Cloud phone number instead of the cell phone… [More]
Sessions are not meant to be permanent, and they expire for security… [More]
Communicate for Android and iOS notifies you of incoming calls.