New Users

This is the place to learn about GCXNow free trials and review installation and configuration procedures.

Business Users

Chat, video, directory, hierarchy views, screen sharing, and file sharing.


Setup and management of your Genesys Cloud organization.

Contact Center Managers

Customer interaction functionality for managers.

Contact Center Agents

Customer interaction functionality for agents.


Education, services, support, apps, security, and legal.

Solutions, Subscription Plans, Licensing, and Pricing

Genesys Cloud product solutions, subscriptions, license tiers, and comparison plans.