About the Resource Center

Check out the Get to know the Genesys Cloud Resource Center video and investigate FAQs.

• Resource Center overview
• Access the Genesys Cloud Resource Center
• Resource Center FAQs

Find articles and navigate the Resource Center.

• Search the Resource Center
• Use the About landing pages to find articles
• Use the breadcrumbs as a navigational aid
• Use the Suggested Articles to view related content

Learn about upcoming features, deprecations, and other Genesys Cloud platform news.

• Feature release notes
• Announcements
• Genesys Cloud deprecation process
• How do I receive notifications about updates to Genesys Cloud?

You can access and search the Resource Center right from within the Genesys Cloud product.

• Get help for a product page
• Search help from within Genesys Cloud
• Get more help

View information about public APIs, the Genesys Cloud development platform, and CLI on the Genesys Cloud Developer Center. Explore the Genesys Knowledge Network for community, training, and product resources. Discover the Genesys Community to connect with peers, share your expertise, and ask questions of your own. Explore the Genesys Customer Advocacy Program (GCAP) for unique learning, networking, and engagement opportunities.

• Genesys Developer Center FAQs
• About Genesys Cloud Customer Care
• Genesys Knowledge Network
• Genesys Community
• Genesys Customer Advocacy Program (GCAP)