About the Resource Center
The Resource Center is your one-stop location for learning about the Genesys Cloud product. Browse for how-to and reference articles, seek answers to your questions using the FAQs, and use the glossary to look up industry terms that may be new to you. Explore the video library for quick overviews of various tasks and concepts. Review our Release Notes for a summary of the latest updates.
Check out the Get to know the Genesys Cloud Resource Center video and investigate FAQs.
Search and navigate
Find articles and navigate the Resource Center.
Prepare for upcoming changes
Learn about upcoming features, deprecations, and other Genesys Cloud platform news.
Access from within the Genesys Cloud product
You can access and search the Resource Center right from within the Genesys Cloud product.