FAQs: Dialogflow

Google Cloud Dialogflow design time issues in Architect flow

Make sure to set the correct Bot language locale for your bot… [More]

How can I select the Google Cloud Dialogflow text-to-speech voice?

To apply your preferred text-to-speech voice, in the Google Cloud Dialogflow console… [More]

How do I configure barge-in for my Google Cloud Dialogflow bot?

You can enable barge-in functionality for the Call Dialogflow Bot action in… [More]

How does Genesys bill text-to-speech (TTS) with Google Cloud Dialogflow?

When Google text-to-speech (TTS) plays back within Google Cloud Dialogflow, Genesys includes… [More]

What roles do I add to my Google Cloud Dialogflow service account?

Grant the Dialogflow API Client and Dialogflow API Reader roles to the service account…. [More]

Which text-to-speech (TTS) engine performs the TTS playback when using the Google Cloud Dialogflow CX integration in an Architect call flow?

Text-to-speech (TTS) playback depends on the voice you choose in Architect: If… [More]

Why can’t I see multiple bots in the GCP console?

Google only allows one bot per project. To see multiple bots, create… [More]

Why do I see a Google Cloud Dialogflow validation warning?

Do you see the following validation warning: “There are no Architect supported… [More]

Why doesn’t my Google Cloud Dialogflow intent appear as an output in Architect?

To appear as an output in Architect, when you create an intent… [More]