FAQs: Genesys Tempo™ for Android


Where can I find answers to frequently-asked questions about Genesys Tempo for Android?

You can find a list of FAQs for Genesys Tempo for Android [More]

How do I use Genesys Tempo™ for Android to create a time-off request with non-sequential dates?

Currently, Genesys Tempo does not support the ability to create time-off requests [More]

What notifications do I receive with Genesys Tempo™

Currently, Genesys Tempo does not send notifications. Genesys plans to include notifications [More]

Does use of Genesys Tempo™ for Android impact billing for customer who use by-the-hour pricing?

No, Genesys Tempo users are not treated as logged in when they [More]

Does use of Genesys Tempo™ for Android impact the number of simultaneous users for customers using concurrent pricing?

No, Genesys Tempo users are not treated as logged in when they [More]

How do I view the documentation for Genesys Tempo™ for Android?

Tap Settings. Then tap FAQ. You can also view the FAQs on [More]

If I log into Collaborate for Android, do I need to log in to Genesys Tempo™ for Android separately?

No, when you log into Collaborate, you also log into Tempo.

What schedule items can I see with Genesys Tempo™ for Android?

You can see your shift and activities for the shift. You can [More]

What schedules can I see with Genesys Tempo™ for Android?

Tempo for Android offers month and day views. It can display up [More]

How do I request time off with Genesys Tempo™ for Android?

Tap +. The Create Request window opens. To request a whole day, [More]

How do I view my time off with Genesys Tempo™ for Android?

Tap Time Off. The Summary tab appears. This tab displays your pending [More]

How do I view my schedule with Genesys Tempo™ for Android?

Tap Schedule. The month appears in the top pane. Tap the date [More]

How can I check for available updates for Genesys Tempo™ for Android?

To check the version of Temp for Android that you have, do [More]

How do I logout of Genesys Tempo™ for Android?

Tap Settings, and then tap Logout.