FAQs: Genesys Tempo™ for Android
Does use of Genesys Tempo™ for Android impact billing for customer who use by-the-hour pricing?
No, Genesys Tempo users are not treated as logged in when they… [More]
Does use of Genesys Tempo™ for Android impact the number of simultaneous users for customers using concurrent pricing?
No, Genesys Tempo users are not treated as logged in when they… [More]
How can I check for available updates for Genesys Tempo™ for Android?
To check the version of Temp for Android that you have, do… [More]
How do I logout of Genesys Tempo™ for Android?
Tap Settings, and then tap Logout.
How do I request time off with Genesys Tempo™ for Android?
Tap +. The Create Request window opens. To request a whole day,… [More]
How do I use Genesys Tempo™ for Android to create a time-off request with non-sequential dates?
Currently, Genesys Tempo does not support the ability to create time-off requests… [More]
How do I view my schedule with Genesys Tempo™ for Android?
Tap Schedule. The month appears in the top pane. Tap the date… [More]
How do I view my time off with Genesys Tempo™ for Android?
Tap Time Off. The Summary tab appears. This tab displays your pending… [More]
How do I view the documentation for Genesys Tempo™ for Android?
Tap Settings. Then tap FAQ. You can also view the FAQs on… [More]
If I log into Collaborate for Android, do I need to log in to Genesys Tempo™ for Android separately?
No, when you log into Collaborate, you also log into Tempo.
What notifications do I receive with Genesys Tempo™
Genesys Tempo includes schedule notifications when a schedule is added, changed, or… [More]
What schedule items can I see with Genesys Tempo™ for Android?
You can see your shift and activities for the shift. You can… [More]
What schedules can I see with Genesys Tempo™ for Android?
Tempo for Android offers month and day views. It can display up… [More]
Where can I find answers to frequently-asked questions about Genesys Tempo for Android?
You can find a list of FAQs for Genesys Tempo for Android… [More]