FAQs: Genesys Tempo™ for Android

Does use of Genesys Tempo™ for Android impact billing for customer who use by-the-hour pricing?

No, Genesys Tempo users are not treated as logged in when they… [More]

How do I log in to the Genesys Cloud mobile apps?

To launch the app, on your home screen, tap its icon. At… [More]

How do I logout of Genesys Tempo™ for Android?

Tap Settings, and then tap Logout.

How do I use Genesys Tempo™ for Android to create a time-off request with non-sequential dates?

Currently, Genesys Tempo does not support the ability to create time-off requests… [More]

If I log into Collaborate for Android, do I need to log in to Genesys Tempo™ for Android separately?

No, when you log into Collaborate, you also log into Tempo.

Where can I find answers to frequently-asked questions about Genesys Tempo for Android?

You can find a list of FAQs for Genesys Tempo for Android… [More]

Contact

Solution

Company

About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

Scroll to top