FAQs: BYOC Premises
What are the limitations to BYOC Premises trunks?
BYOC Premises trunks require functioning premises Edge equipment and routes to the [More]
Can I use BYOC Premises with Genesys Cloud Voice?
No. You must have either a premises-based organization or a Cloud-based organization.
What is the pricing for BYOC Premises?
BYOC Premises does not have an additional per-minute fee like BYOC Cloud [More]
Can I create multiple BYOC Premises trunks for my organization
Yes. You can create and configure multiple BYOC premises-based trunks within a [More]
How do I create a BYOC Premises trunk?
You create a BYOC Premises trunk under the Telephony Admin UI in [More]
What can a BYOC Premises trunk connect to?
A BYOC Premises trunk can connect to any SIP-compliant carrier or device [More]
What is a BYOC Premises trunk?
A BYOC Premises trunk is a SIP trunk that you configure between [More]
Is BYOC Premises PCI DSS Compliant?
Yes. BYOC Premises is PCI DSS Compliant.
Is BYOC Premises the right solution for me?
Genesys Cloud with a premises-based trunk may be right for you if [More]
Can I use BYOC Cloud with BYOC Premises?
No. You must have either a cloud-based organization or a premises-based organization.
How can I determine which Edge is powering my BYOC Premises configuration?
There are five Edge versions that you can be using in a [More]