FAQs: BYOC Premises
Can I create multiple BYOC Premises trunks for my organization
Yes. You can create and configure multiple BYOC premises-based trunks within a… [More]
Can I use BYOC Cloud with BYOC Premises?
No. You must have either a cloud-based organization or a premises-based organization.
Can I use BYOC Premises with Genesys Cloud Voice?
No. You must have either a premises-based organization or a Cloud-based organization.
How can I determine which BYOC Premises – Genesys Hardware Solution Edge is powering my BYOC Premises configuration?
There are five Edge versions that you can be using in a… [More]
How do I create a BYOC Premises trunk?
You create a BYOC Premises trunk under the Telephony Admin UI in… [More]
Is BYOC Premises PCI DSS Compliant?
Yes. BYOC Premises is PCI DSS Compliant.
Is BYOC Premises the right solution for me?
Using BYOC Premises for your Genesys Cloud telephony connection may be right… [More]
What are the differences between locations, geolocations, and sites in Genesys Cloud?
Genesys Cloud includes three independent concepts that people often call locations: A… [More]
What can a BYOC Premises trunk connect to?
A BYOC Premises trunk can connect to any SIP-compliant carrier or device… [More]
What is a BYOC Premises trunk?
A BYOC Premises trunk is a SIP trunk that you configure between… [More]
What is the pricing for BYOC Premises?
When you put a BYOC Premises Edge into an In Service state,… [More]