FAQs: BYOC Premises

Can I create multiple BYOC Premises trunks for my organization

Yes. You can create and configure multiple BYOC premises-based trunks within a… [More]

Can I use BYOC Cloud with BYOC Premises?

No. You must have either a cloud-based organization or a  premises-based organization.

Can I use BYOC Premises with Genesys Cloud Voice?

No. You must have either a premises-based organization or a Cloud-based organization.  

How do I create a BYOC Premises trunk?

You create a BYOC Premises trunk under the Telephony Admin UI in… [More]

Is BYOC Premises PCI DSS Compliant?

Yes. BYOC Premises is PCI DSS Compliant.

Is BYOC Premises the right solution for me?

Using BYOC Premises for your Genesys Cloud telephony connection may be right… [More]

What can a BYOC Premises trunk connect to?

A BYOC Premises trunk can connect to any SIP-compliant carrier or device… [More]

What is a BYOC Premises trunk?

A BYOC Premises trunk is a SIP trunk that you configure between… [More]

What is the pricing for BYOC Premises?

BYOC Premises does not have an additional per-minute fee like BYOC Cloud… [More]