FAQs: AWS Direct Connect for Genesys Cloud
Yes. AWS offers two types of virtual interfaces through Direct Connect: private [More]
Yes. Genesys Cloud utilizes a variety of different AWS services. One service [More]
While Genesys Cloud provides access to AWS Direct Connect, it is a [More]
Yes. AWS Direct Connect is an Amazon product and Amazon charges for [More]
If I am not located in an AWS Direct Connect location, can I still get AWS Direct Connect to work with Genesys Cloud?
Yes. For more information see Amazon’s AWS Direct Connect Partners page.
Any traffic that is destined for services hosted out of AWS, including [More]
Yes. Each AWS Direct Connect connection consists of a single dedicated connection [More]
Yes. To use AWS Direct Connect, you must have an AWS account. [More]
No. AWS offers two types of virtual interfaces through Direct Connect: private [More]
Yes. To improve your Genesys Cloud connection, you can use AWS Direct [More]
Yes. You can use AWS Direct Connect to improve connection quality. Direct [More]