FAQs: Genesys Cloud Software as a Service (SaaS)

How can I check for outages, availability, and the system status of Genesys Cloud?

Click the link below for Genesys Cloud’s operational, system availability, incident, and… [More]

How can I compare Genesys Cloud capabilities?

You can see the Expanded Plan comparison on the Genesys website. For… [More]

What plans are available with Genesys Cloud?

You can see the available plans on the Genesys website. For more… [More]