FAQs: Outbound dialing
To reduce the time for PureCloud to deliver outbound calls to agents, [More]
Does the time zone in a contactable times set reflect the time zone’s local time or the contact center’s local time?
When you configure the time zone in a contactable times set, you [More]
It depends on how much you want to share across campaigns. The [More]
The campaigns dashboard is a real-time view of all campaigns currently in [More]
PureCloud developer tools are documented in the PureCloud Developer Center. This site [More]