FAQs: Outbound dialing
To reduce the time for Genesys Cloud to deliver outbound calls to… [More]
Does the time zone in a contactable times set reflect the time zone’s local time or the contact center’s local time?
When you configure the time zone in a contactable times set, you… [More]
It depends on how much you want to share across campaigns. The… [More]
The campaigns dashboard is a real-time view of all campaigns currently in… [More]
Genesys Cloud developer tools are documented in the Genesys Cloud Developer Center…. [More]