FAQs: Beta program
Are Genesys Cloud betas open to everyone?
You can apply to any of the open betas advertised on Beta… [More]
Do all features go through beta?
Betas are most frequently conducted for customer-facing features, and less frequently used… [More]
How can I provide feedback and ask questions during a beta?
Visit the Beta HQ to provide feedback and receive timely information about… [More]
How do I sign up my organization for a beta?
Beta participation is open to all current Genesys customers. If you are… [More]
How does my organization get configured for a beta?
The Product Manager for the beta enables the beta features for the… [More]
What are the expectations of me during a beta?
During a beta you will be asked to provide feedback through specific… [More]
Where can I learn about betas?
There are many ways to learn about upcoming Betas. Beta HQ: This… [More]