FAQs: Sentiment analysis
For transcripts, sentiment analysis is always automatically performed after transcription is complete,… [More]
Sentiment analysis automatically highlights the exact moment when a customer conveys positive,… [More]
Overall customer sentiment score The customer sentiment score aims to capture the… [More]
Currently, sentiment analysis is based solely on textual content that conveys specific… [More]
The sentiment trend is determined by comparing the sentiment events found in… [More]
Sentiment analysis – What should I do to make sentiment analysis available for email, chat, and messages?
To run sentiment analysis for digital interactions (email, chats, and messages), you… [More]