FAQs: WebRTC

What do I need to do to get QoS for WebRTC?

To get QoS for WebRTC you need to understand that 1) The… [More]

What is a TURN server?

WebRTC applications require a server to relay traffic between the clients over… [More]

Why is the Geo-Lookup TURN feature accessing a TURN server in a region other than the one geographically closest to my Agent?

In most cases, Genesys Cloud will access a TURN server in the… [More]