FAQs: QoS

Does QoS for WebRTC phones occur across the internet if you are using BYOC Cloud or Genesys Cloud Voice?

No. QoS only works within your physical network. Once WebRTC traffic enters… [More]

Does Genesys Cloud support QoS for WebRTC phones?

Yes, but QoS for WebRTC phones is only available in the Genesys… [More]