FAQs: QoS

Does Genesys Cloud support QoS for WebRTC phones?

Yes, but to get QoS for WebRTC you need to understand that… [More]

Does QoS for WebRTC phones occur across the internet if you are using BYOC Cloud or Genesys Cloud Voice?

No. QoS only works within your physical network. Once WebRTC traffic enters… [More]