FAQs: Groups


Are groups and chat rooms the same thing?

While groups and chat rooms are similar, they are not the same. [More]

Can I remove one-to-one and group chats from my chat list?

You can close one-to-one and groups chats by clicking Close. Closing a [More]

Can I remove myself or someone else from a personal chat room?

No. Users in a personal chat room are members of that group as [More]

How many people can I add to a group?

You can have as many members as you want in a group. 

How many groups can exist in my org?

You can have as many groups as you want. 

What does it mean if the group chat room is full?

A chat room can have a maximum of 1000 participants. If a group chat [More]

How do I create a group?

Members of an organization must have permission to create groups. For admins, see [More]

What is the difference between a group chat room and a personal chat room?

Both types of chat room appear under Groups in the Chat panel, [More]

How do I join or leave an official group?

Only group owners can add or remove members from an official group. For [More]