FAQs: Groups

Are groups and chat rooms the same thing?

While groups and chat rooms are similar, they are not the same…. [More]

Can I enable group voicemail?

Yes. You can enable group voicemail and group voicemail notifications when you… [More]

Can I remove myself or someone else from a personal chat room?

Group owners with the Chat > Participant > Delete permission can remove… [More]

Can I remove one-to-one and group chats from my chat list?

You can close one-to-one and groups chats by clicking Close. Closing a… [More]

How do I create a group?

Members of an organization must have permission to create groups. For admins, see… [More]

How do I join or leave an official group?

Only group owners can add or remove members from an official group. For… [More]

How many groups can exist in my org?

You can have as many groups as you want. 

How many people can I add to a group?

You can have as many members as you want in a group. 

What does it mean if the group chat room is full?

A chat room can have a maximum of 1000 participants. If a group chat… [More]

What is the difference between a group chat room and a personal chat room?

Both types of chat room appear under Groups in the Chat panel,… [More]

Why do I get this error: Missing Permission authorization:orgTrusteeUser:view?

An untrusted user sees an empty list of users and groups in the… [More]