Can I use something besides first name plus last name for full name?
Yes, you can! The Genesys Cloud application in Okta uses first name plus last name by default: String.join(” “, user.firstName, user.lastName). But you can change the order or what fields appear by modifying the displayName attribute under Genesys Cloud Attribute Mappings. For more information, see Okta Expression Language in the Okta documentation.
For information about Genesys Cloud SCIM (Identity Management), see About Genesys Cloud SCIM (Identity Management) and Genesys Cloud SCIM (Identity Management) overview (Genesys Cloud Developer Center).