What SIP RFCs does Genesys Cloud support? - Genesys Cloud Resource Center

Genesys Cloud supports a number of SIP RFCs. You can find a complete list in either of the following articles:

SIP provider trunk configuration information and questionnaire
Work with your carrier to provision an external SIP trunk

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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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