Why do I see a Google Cloud Dialogflow validation warning? - Genesys Cloud Resource Center

Do you see the following validation warning: “There are no Architect supported languages configured on the selected Dialogflow agent.”

If so, make sure to set the correct Bot language and region for your bot in the Google Cloud Dialogflow console. Architect flows do not run in generic language codes such as “en.” You must configure the Google Dialogflow bot language to have a region such as “en-us”. For more information, see Languages in Agent Settings.

Contact

Solution

Company

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.