With Communicate, what do I receive notifications for and how?

Communicate for Android and iOS notifies you of incoming calls.

Notes:

If you open Communicate, your presence is Available. When your presence is Available, you do not receive push notifications for Collaborate for Android or Collaborate for iOS chat messages.
If you sign out of the Communicate mobile app, you do not receive push notifications for incoming calls.

Contact

Solution

Company

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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