There are many ways to learn about upcoming Betas.

  • Beta HQ: This Genesys Cloud Community is the primary place where our Product Managers recruit for Betas, share information upcoming Betas, and provide updates on in-progress Betas. The Genesys Cloud Community is open for all customers, partners, and Genesys employees to connect, ask questions, and learn about new features. ​Be sure to sign in so you can participate in discussions and interact with others. 
  • Genesys Cloud Product Roadmap Webinar: These presentations showcase features that are currently in beta or that have upcoming betas. Presenters distribute beta-specific materials after each webinar.
  • Customer Success Managers, TAMs, AEs: Your account, success, and support teams can help connect you with information on upcoming Betas. ​