FAQs: Unified Experience from Genesys and ServiceNow

How can I get the queue ID for my ServiceNow integration in Genesys Cloud?

To obtain the queue Id for your Genesys Cloud integration with ServiceNow:… [More]

Where can I find the integration ID for my ServiceNow integration in Genesys Cloud?

To obtain the integration Id for your Genesys Cloud integration with ServiceNow:… [More]