FAQs: Stripe Payment Processing

Are there limits with Strip Payment Processing?

Yes, a credit card limit was established at $25k per invoice and… [More]

Can I pay my invoice by Credit Card?

Yes. Customers in the US and Canada can pay invoices online using… [More]

Can the customer pay without using the Stripe Payment Processing link?

Customers can still pay their invoices direct via ACH, Wire, or check.

Can the customer save their payment method for future invoices?

Yes, customers will have the option to save their payment method for… [More]

How does Stripe handle security and compliance?

Stripe is PCI DSS compliant and utilizes advanced security measures to safeguard… [More]

How does the customer access/use Stripe?

The link is included at the bottom of every invoice. Based on… [More]

What if I want to use Stripe Payment Processing to pay multiple invoices, or short pay?

Payment links are unique to each invoice and the payment made must… [More]

What if the Stripe Payment Processing payment fails?

Customer will get a notification of failure and the invoice will remain… [More]

What is Stripe Payment Processing?

Stripe Payment Processing is a comprehensive online payment platform that enables businesses… [More]

What types of payments can be processed through Stripe?

Stripe will be able to process credit/debit cards and ACH.

Who do I contact with questions about Stripe Payment Processing?

If you have additional questions, feel free to email them to NACollections@Genesys.com.

Why does Genesys use Stripe Payment Processing?

Stripe offers numerous benefits, including enhanced security, global reach, scalability, and innovative… [More]