FAQs: AWS Direct Connect for PureCloud


Is PureCloud compatible with AWS Direct Connect’s public virtual interface?

Yes. AWS offers two types of virtual interfaces through Direct Connect: private [More]

Can PureCloud use the AWS CloudFront service?

Yes. PureCloud utilizes a variety of different AWS services. One service in [More]

Who should I contact for help with AWS Direct Connect?

While PureCloud provides access to AWS Direct Connect, it is a an [More]

Are there fees associated with adding AWS Direct Connect to PureCloud?

Yes. AWS Direct Connect is an Amazon product and Amazon charges for [More]

If I am not located in an AWS Direct Connect location, can I still get AWS Direct Connect to work with PureCloud?

Yes. For more information see Amazon’s AWS Direct Connect Partners page.

What traffic from my network will go across an AWS Direct Connect connection?

Any traffic that is destined for services hosted out of AWS, including [More]

Does AWS Direct Connect offer redundant connections for PureCloud?

Yes. Each AWS Direct Connect connection consists of a single dedicated connection [More]

Do I need to have an AWS account to use AWS Direct Connect with PureCloud?

Yes. To use AWS Direct Connect, you must have an AWS account. [More]

Is PureCloud compatible with AWS Direct Connect’s private virtual interface?

No. AWS offers two types of virtual interfaces through Direct Connect: private [More]

Is PureCloud compatible with AWS Direct Connect?

Yes. To improve your PureCloud connection, you can use AWS Direct Connect [More]

Can I use AWS Direct Connect with PureCloud BYOC Cloud?

Yes. You can use AWS Direct Connect to improve connection quality. Direct [More]