FAQs: Apps

Do the Genesys Cloud mobile apps support FedRAMP compliance?

Yes, the Genesys Cloud mobile apps support FedRAMP compliance. For more information,… [More]

FAQs: What happens if I request a shift trade outside of my BU time zone?

You may see some bad information, which will be corrected in a… [More]

How can I avoid a Session Expired message?

To avoid being forced to reauthenticate yourself at an inconvenient time due… [More]

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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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