FAQs: AppFoundry

AppFoundry program detail FAQs

Does Genesys support perpetual licenses? Starting Fiscal Year 2023, Genesys does not… [More]

How do I get help for an AppFoundry app?

Some premium apps in AppFoundry link to help topics in the Genesys… [More]

ISV applications FAQs

The ISV applications are third-party integrations with Genesys Cloud’s billing system. Once… [More]

Why can’t I see my AppFoundry app?

Be sure your app is fully configured. In some cases, you must… [More]

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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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