FAQs: Evaluations

Can I cancel the free service at any time?

Yes. We will remove your organization after a period of inactivity.

Can we evaluate the product for free before using it?

If you would like to request a trial of Genesys Cloud, visit About… [More]

Does all our data move with us from the trial to the paid version?

Yes. Your data stays within your organization as you upgrade and add… [More]

How can I compare Genesys Cloud capabilities?

You can see the Expanded Plan comparison on the Genesys website. For… [More]

How long do we have to evaluate the product?

Trials are available for a limited time.

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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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