Manual and auto-update availability Available for manual update in all regions starting Wednesday, February 24, 2021. Auto-update enabled for all regions starting Wednesday, March 3, 2021. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes… [More]
Manual and auto-update availability Available for manual update in all regions starting Wednesday, February 3, 2021. Auto-update enabled for all regions starting Wednesday, February 10, 2021. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes… [More]
Manual and auto-update availability Manual updates for all regions are available (since Friday, January 15, 2021), but only for deployments that do not use third-party TTS. Auto-updates are cancelled for all deployments. A new Edge and Media Tier version will be available soon for all… [More]
Manual and auto-update availability Available for manual update in all regions starting Wednesday, December 9, 2020. Auto-update enabled for all regions starting Wednesday, January 6, 2021. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes… [More]
Manual and auto-update availability Available for manual update in all regions starting Wednesday, November 11, 2020. Auto-update enabled for all regions starting Wednesday, November 18, 2020. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes… [More]
Manual and auto-update availability Available for manual update in all regions starting Thursday, October 22, 2020. Auto-update enabled for all regions starting Thursday, October 29, 2020. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes… [More]
Manual and auto-update availability Available for manual update in all regions starting Wednesday, October 7, 2020. Auto-update enabled for all regions starting Wednesday, October 14, 2020. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes… [More]
Manual and auto-update availability Available for manual update in all regions starting Wednesday, September 23, 2020. Auto-update enabled for all regions starting Wednesday, September 30, 2020. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes… [More]
Manual and auto-update availability Available for manual update in all regions starting Thursday, August 6, 2020. Auto-update enabled for all regions starting Thursday, August 13, 2020. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes… [More]
Manual and auto-update availability Available for manual update in all regions starting Wednesday, July 22, 2020. Auto-update enabled for all regions starting Wednesday, July 29, 2020. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes… [More]
Manual and auto-update availability Available for manual update in all regions starting Wednesday, June 10, 2020. Auto-update enabled for all regions starting Wednesday, June 17, 2020. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes… [More]
Manual and auto-update availability Available for manual update in all regions starting Wednesday, May 27, 2020. Auto-update enabled for all regions starting Wednesday, June 3, 2020. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes… [More]
Manual and auto-update availability Available for manual update in all regions starting Thursday, May 14, 2020. Auto-update enabled for all regions starting Thursday, May 21, 2020. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes… [More]
Manual and auto-update availability Available for manual update in all regions starting Wednesday, April 15, 2020. Auto-update enabled for all regions starting Wednesday, April 22, 2020. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes… [More]
Manual and auto-update availability Available for manual update in all regions starting Friday, March 20, 2020. Auto-update enabled for all regions starting Friday, March 27, 2020. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes… [More]
Manual and auto-update availability Available for manual update in all regions starting Friday, February 14, 2020. Auto-update enabled for all regions starting Friday, February 21, 2020. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes… [More]
Manual and auto-update availability Available for manual update in all regions starting January 16, 2020. Auto-update enabled for all regions starting January 22, 2020. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes Resolved issue… [More]
Manual and auto-update availability Genesys made manual updates in all regions available the week of December 5, 2019. Genesys enabled auto-update for all regions on December 11, 2019, but stopped auto-update for on-premises deployments on December 13. Automatic updates roll out to customers over a… [More]
Manual and auto-update availability Available for manual update in all regions starting November 13, 2019. Auto-update enabled for all regions starting November 20, 2019. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes Added managed… [More]
Manual and auto-update availability Available for manual update in all regions starting October 30, 2019. Auto-update enabled for all regions starting November 6, 2019. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes Resolved issue… [More]
Manual and auto-update availability Enhancements and fixes Call analysis model updates for South Africa (en-ZA). Resolved race condition in endpoint idle, silence, and activity detection. Updated sync point code to resolve occasional failures due to unsynchronized access. Updated the HTTP module to more conveniently support… [More]
Manual and auto-update availability Available for manual update in all regions starting September 18, 2019. Auto-update enabled for all regions starting September 25, 2019. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes Resolved issue… [More]
Manual and auto-update availability Available for manual update in all regions starting September 4, 2019. Auto-update enabled for all regions starting September 11, 2019. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes Resolved an… [More]
Manual and auto-update availability Available for manual update in all regions starting August 21, 2019. Auto-update enabled for all regions starting August 28, 2019. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes Added support… [More]
Manual and auto-update availability Available for manual update in all regions starting July 24, 2019. Auto-update enabled for all regions starting July 31, 2019. Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window. Enhancements and fixes Resolved issue… [More]