Genesys Cloud - Version 1.0.0.9106 – May 27, 2020

Manual and auto-update availability

• Available for manual update in all regions starting Wednesday, May 27, 2020.
• Auto-update enabled for all regions starting Wednesday, June 3, 2020.
• Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.

Enhancements and fixes

• Improved dial plan for outbound call error reporting.
• Resolved issue where ringback tone stops playing after 60 seconds while call is still connected.
• Resolved issue with double detection of DTMF digits when transitioning between a dialog and DTMF grammar.
• Resolved issue with missing port number in the SIP module’s Via header field when Near-End NAT Traversal (NENT) is in use.
• Updated locality lookup data for April 2020.