Manual and auto-update availability
- Available for manual update in all regions starting Friday, February 14, 2020.
- Auto-update enabled for all regions starting Friday, February 21, 2020.
- Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.
Enhancements and fixes
- Resolved issue where group calls may get disconnected when they go to voicemail.
- VXML exception handling improvements.
- IVR flow memory footprint optimizations.
- Call analysis exception handling improvements.
- Updated locality lookup data for January 2020.