Manual and auto-update availability

  • Available for manual update in all regions starting Wednesday, September 23, 2020.
  • Auto-update enabled for all regions starting Wednesday, September 30, 2020.
  • Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.

Enhancements and fixes

  • The system now detects and prevents call loops in misconfigured normalization scenarios.
  • Resolved issue where the incorrect caller name displays when dialing from a phone.
  • Resolved voicemail language check issue.
  • Call analysis model updates for Mexico (es-MX).
  • Improved memory performance with rtp receiver.
  • Optimizations for AES encryption.