Genesys Cloud - Version 1.0.0.8450 – September 4, 2019

Manual and auto-update availability

  • Available for manual update in all regions starting September 4, 2019.
  • Auto-update enabled for all regions starting September 11, 2019.
  • Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.

Enhancements and fixes

  • Resolved an issue with ACD_WAIT scenarios.
  • Various optimizations.