About Edge hardware


The Genesys Cloud Edge is a telephony server that comes in a number of configurations designed to support different sized organizations.

Genesys Cloud Edge Standard v3

The third generation of the Edge Standard runs on a custom HP server with a more robust server chassis than the v2 and offers the enterprise-class power and storage that large customers need.


Genesys Cloud Edge Micro


Genesys Cloud Edge Mini


Genesys Cloud Edge support

General information on returning a Genesys Cloud Edge. 


Genesys Cloud Edge Standard v1

While Genesys no longer sells the first generation of the Edge Standard, we still provide support for these appliances.


Genesys Cloud Edge Standard v2