About Edge hardware

The Genesys Cloud Edge is a telephony server that comes in a number of configurations designed to support different sized organizations.

Genesys Cloud Edge Standard v3

The third generation of the Edge Standard runs on a custom HP server with a more robust server chassis than the v2 and offers the enterprise-class power and storage that large customers need.

Genesys Cloud Edge Micro

The Edge Micro is a compact appliance that offers the power and storage a small business needs to implement Genesys Cloud telephony.

Genesys Cloud Edge Mini

The Edge Mini is a compact appliance that provides the same base features as the Micro, but is faster and provides more storage.

Genesys Cloud Edge support

General information on returning a Genesys Cloud Edge. 

Genesys Cloud Edge Standard v1

While Genesys no longer sells the first generation of the Edge Standard, we still provide support for these appliances.

Genesys Cloud Edge Standard v2

While Genesys no longer sells the second generation of the Edge Standard, we still provide support for these appliances.