About Edge hardware
The Genesys Cloud Edge is a telephony server that comes in a number of configurations designed to support different sized organizations.
Genesys Cloud Edge Standard v3
The third generation of the Edge Standard runs on a custom HP server with a more robust server chassis than the v2 and offers the enterprise-class power and storage that large customers need.
- Technical specifications
- Genesys Cloud Edge Standard v3 product information sheet
- Unbox and set up Edge Standard v3 hardware
- Set up the Edge Standard v3 using the HP Quick Deploy Rail System
- Genesys Cloud Edge Standard v3 Setup Quick Reference Guide (Using USB & LCD)
- Genesys Cloud Edge Standard v3 Setup Quick Reference Guide (Using USB only)
Genesys Cloud Edge Micro
The Edge Micro is a compact appliance that offers the power and storage a small business needs to implement Genesys Cloud telephony.
- Technical specifications
- Genesys Cloud Edge Mini/Micro product information sheet
- Unbox and set up Edge Mini/Micro hardware
- Mounting the Edge Mini/Micro on a rack-mountable shelf
- Genesys Cloud Edge Mini/Micro Setup Quick Reference Guide (Using USB & LCD)
- Genesys Cloud Edge Mini/Micro Setup Quick Reference Guide (Using USB only)
Genesys Cloud Edge Mini
The Edge Mini is a compact appliance that provides the same base features as the Micro, but is faster and provides more storage.
- Technical specifications
- Genesys Cloud Edge Mini/Micro product information sheet
- Unbox and set up Edge Mini/Micro hardware
- Mounting the Edge Mini/Micro on a rack-mountable shelf
- Genesys Cloud Edge Mini/Micro Setup Quick Reference Guide (Using USB & LCD)
- Genesys Cloud Edge Mini/Micro Setup Quick Reference Guide (Using USB only)
Genesys Cloud Edge support
General information on returning a Genesys Cloud Edge.
Genesys Cloud Edge Standard v1
While Genesys no longer sells the first generation of the Edge Standard, we still provide support for these appliances.
Genesys Cloud Edge Standard v2
While Genesys no longer sells the second generation of the Edge Standard, we still provide support for these appliances.
- Technical specifications
- Genesys Cloud Edge Standard v2 product information sheet
- Set up the Edge Standard v2 using the HP Quick Deploy Rail System
- Genesys Cloud Edge Standard v2 Setup Quick Reference Guide (Using USB & LCD)
- Genesys Cloud Edge Standard v2 Setup Quick Reference Guide (Using USB only)