Unbox and set up the Edge Mini/Micro hardware - Genesys Cloud Resource Center

Genesys no longer sells the Genesys Cloud Edge Micro or Mini v1. However, we still provide support for these appliances.

To unbox, setup, and provision a new Edge Mini/Micro:

Unpack contents of the shipping box.
Ensure that all parts are available before you proceed. Your Genesys Cloud Edge package includes the following items:
- Genesys Cloud Edge Mini/Micro appliance
- 1 power cable and transformer
- 1 power cord locking bracket with mounting screw
- USB drive with pairing information
- External LCD panel
- Genesys Cloud Edge Mini/Micro Product information Sheet
- Genesys Cloud Edge Mini/Micro Setup Quick Reference Guide – LCD
- Genesys Cloud Edge Mini/Micro Setup Quick Reference Guide – USB
Follow the visual instructions in the Genesys Cloud Edge Mini/Micro Setup Quick Reference Guide.

Notes:

A rack-mountable shelf for the Genesys Cloud Edge Mini/Micro is available as an optional purchase.

Figure shows optional shelf that can be used to mount the appliance in a rack

To prevent the power cord from being accidentally removed, install the power cord locking bracket.

Figure shows how to install the power cord locking bracket