Concurrent call capacity for BYOC Premises Edge models

 

BYOC Premises Edge model Concurrent call capacity*
Customer Hardware Solution – Large 380 with Opus recording and TLS
Edge Standard v3 350 with Opus recording and TLS
Edge Standard v2 350 with Opus recording and TLS
Edge Standard v1 320 with Opus recording and TLS
350 with Opus recording and without TLS
Customer Hardware Solution – Small 100 with Opus recording and TLS
Edge Mini v2 100 with Opus recording and TLS
Edge Mini v1 75 with Opus recording and TLS
Edge Micro 30 with Opus recording and TLS
VM Edge Varies widely based on host activity, hardware, and configuration.

* These numbers represent optimal conditions. Actual numbers can vary depending on the types of operations you perform.

Note: Edge redundancy requires multiple Edges within a site. You can only combine Edges that have a similar call capacity.

  • You can combine any of the Edge Standards (v1, v2, and v3), including the Customer Hardware Solution – Large, with each other. 
  • You can combine the Edge Mini with other Edge Minis or the Customer Hardware Solution – Small.
  • You can only combine the Edge Micro with other Edge Micros.

For more information, see BYOC Premises Edge redundancy.