Genesys Cloud Edge Standard v1 technical specifications

Genesys no longer sells the Genesys Cloud Edge Standard v1.

figure shows Genesys Cloud Edge Classic hardware appliance

Edge provides SIP gateway, SIP proxy, media server, call brokering, phone provisioning, and disaster recovery on a single hardware device. See Features an Edge provides.

Note: Edge redundancy requires multiple Edges within a site. You can only combine Edges that have a similar call capacity.

You can combine any of the Edge Standards: (v1, v2, and v3) with each other.
You can combine any of the Edge Minis (v1 and v2) with each other.
You can only combine the Edge Micro with other Edge Micros.

For more information, see Concurrent call capacity for Edge models.

Part Number	TH-900-PCEDGE-1280100
Model Number	EDGE-1280100
Platform	Genesys Cloud Edge – Standard
CPU	2 x Intel Xeon 6-core w/HT
RAM	32 GB
Hard Drive(s)	2 x 1TB Enterprise SATA in a RAID-1 configuration
Concurrent Call Capacity	320 calls with Opus recording and TLS 350 calls with Opus recording and without TLS See Concurrent call capacity for Edge models for a comparison.

Physical and operational specifications

Dimensions (HxWxD)	4.8 x 41.3 x 43.3 centimeters (1.8 x 16.25 x 17 inches)
Weight (approx.)	7.8 kg (17.2 lbs)
Operating Temperature	0 to 35 degrees Centigrade 32 to 95 degrees Fahrenheit
Storage Temperature	-20 to 70°C -4 to 158°F
Relative Humidity	Operating: 20% to 80% @ 30°C (86°F) Non-operating: 10% to 90%
Power Supply (AC Input)	100-240V, 47-63Hz, 8-4A
Power Supply (DC Output)	275 Watts
Ethernet	7 x Intel l350 GbE
USB Interface	2 x USB 2.0
Warranty	3-year Advanced Product Replacement

Genesys reserves the right to change specifications and product descriptions at any time, without notice.