About voicemail
Genesys Cloud voicemail allows callers to leave you messages when you aren’t available.
Manage your voicemail box
Manage options for your voicemail box.
Manage your voicemail
Listen to, forward, and download your voicemails; add notes to them.
Use the telephone user interface
The telephone user interface gives you another way to access your voicemail.
Manage voicemail for your organization
Customize voicemail settings for your organization.
- Turn off voicemail PIN
- Set the maximum voicemail length
- Enable voicemail notifications
- Allow PII in email notifications for voicemail
- Enable voicemail transcription
- How can I deactivate voicemail for a specific user?
- Customize the voicemail not available behavior
- Enable remote access to voicemail
- See frequently asked questions about voicemail
- Where can I view the interaction Voicemail Analytics?
