Prerequisites
  • Admin role

Turn off the requirement that organization members must enter a PIN to access voicemail.

  1. Click Admin.
  2. Under Account Settings, click Organization Settings.
  3. Click the Settings tab.
  4. Set the Voicemail PIN setting:
    • ON — Requires organization members to use a PIN to access their voicemail.
    • OFF — Allows organization members to access their voicemail without a PIN.
  5. Click Save.